Audit Associate (Call)

Responsibilities

• Report to the team, you will be required to support the operations of the centre effectively and efficiently to meet the service level agreements
• Proactively contact and engage customers to advise on SDL payment process & regulatory matters
• Acquire a strong knowledge of the service and processes. Training will be provided for selected candidates.
• Analyse, Verify and process documents/information provided to ensure accuracy and compliance.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customer’s enquiries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience

Period:

• 1 – 2 Years Contract

Working Hours:

• Mon – Fri office hours

Location:

• Commonwealth

Salary:

• Up to $2300

Requirements

• ‘A’ level and above
• 1 year of relevant experience in payroll matters and/or customers service is an advantage.
• Basic computer knowledge (Microsoft word and Excel).
• Meticulous and have a keen eye for details with an inquiring mind.
• Pleasant deposition with positive attitude and strong resilience.
• Dynamic individual with service aptitude and willingness to go the extra mile.
• Possesses strong interpersonal and communication skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joanna@successhrc.com.sg (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg