Specialised Depot Repair Centre Manager

We are seeking an experienced and commercially driven Specialised Depot Repair Centre Manager to lead and scale our centralised repair operations. This is a management role that goes beyond traditional repair management — the ideal candidate will proactively source, build, and manage an ecosystem of technology partners, OEMs, component suppliers, and third-party specialists to extend our repair capabilities across new product categories, technologies, and service tiers.

Job Responsibilities:

• Lead end-to-end depot repair operations, ensuring world-class quality, turnaround times, and cost efficiency across all repair lines.
• Establish and enforce standardised repair processes, quality frameworks (e.g., ISO 9001, IPC standards), and KPI-driven performance management.
• Manage workforce planning, technician training, and skills development to support evolving repair technologies.
• Oversee inventory, spare parts management, and reverse logistics to optimise repair cycle times and reduce costs.
• Ecosystem Development & Capability Expansion
• Identify, evaluate, and onboard strategic partners, OEMs, component suppliers, and specialist repair vendors to extend the depot’s repair capabilities into new product lines and technologies.
• Build and maintain a robust partner ecosystem that enables multi-brand, multi-technology repair services (e.g., IT hardware, IoT devices, medical devices, industrial equipment, EV components).
• Stay ahead of emerging repair trends, technologies, and certifications to position the depot as an industry leader.
• Stakeholder & Client Management
• Serve as the primary point of contact for key clients and partners, ensuring exceptional service delivery and relationship management.
• Conduct regular business reviews with clients and partners to identify upsell opportunities and address service gaps.
• Report to senior leadership on depot performance, growth initiatives, and strategic recommendations.

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• 1 year contract (renewable/convertible) OR Permanent based on experience

• Mon–Fri, 8am–5:30pm  

• Up to $6,000 

• Ang Mo Kio (shuttle service provided from selected MRT)

• Degree in Electrical or relevant 

• 5+ years of experience in depot repair, service centre management, or after-sales operations, with at least 2 years in a management role.

• Proven track record of building and managing partner ecosystems and vendor networks in a repair/service environment.

• Deep technical understanding of repair processes across multiple product categories (e.g., IT, telecom, consumer electronics, industrial equipment).

• Experience with quality management systems (ISO 9001, IPC, or equivalent) and continuous improvement methodologies.

• Leadership skills with a track record of building and developing high-performing, multi-disciplinary teams.

• Singaporeans only

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
zikry@successhrc.com.sg  (Registration no: R2198989)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg