Sales/Customer Operation Staff

Job Description:

​Customer Operations Support

• Respond to enquiries from general mailbox and ensure timely responses to all incoming emails and requests
• Conduct quality assurance reviews for BPO operations to ensure adherence to SOPs, compliance requirements, and service standards
• Provide operational coverage for customer support activities during or outside regular working hours, only when necessary

Sales Operations & Billing

• Support finance operations which includes the preparation of billing data and generation of invoices for corporate clients
• Verify and process invoices from landlords and follow through with finance to ensure timely payments.
• Compile and deliver comprehensive monthly reports for both corporate clients and landlords.
• Respond timely to mailbox enquiries on invoicing matters and resolve issues expeditiously to ensure on time payments.
• Perform other administrative or operational tasks as assigned to support Sales Ops and Customer Ops teams.

Period: 1 Year Contract

Location: Geylang Bahru

Salary: up to $2,800 + Completion Bonus

Working hours: Monday – Friday, 8.30am – 6pm 

Requirements:

• Minimum Diploma holder with 1 year of relevant work experience
• Proficient in MS Office (especially Excel)
• Strong organizational skills with high attention to details
• Excellent written and verbal communication skills
• Able to work independently with minimal supervision
• Good time management skills with the ability to adhere to tight deadlines
• Ability and willingness to support operational needs outside of regular working hours when required

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg