Contract Staff, GWO&T Asset Services

Job Descriptions:

Pre-processing check for payments

• Ensure all relevant approval is obtained and instruction provided by Business adheres to client’s signing mandate and procedure
• Escalate any deviation to procedure
• Coverage includes: Payments, Internal Transfer, Cheque Issuance, Cash Withdrawal, Standby Letter of Credit/Banker’s Guarantee, Deposit placement, rollover and withdrawals

Callback on Asset Transfer and Static updates

• Ensure callback is conducted in accordance with procedures and policies
• Retrieve and verify callback that has been performed by Business prior to processing by the respective operations team
• Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.

Control

• Perform End of Day control checks and ensure BAU task are completed
• Act as a control unit and be able to identify risk issues while interacting with Front office
• Ensure that exception processing is completed exactly according to the conditions set in the approval
• Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist

Query Management

• Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in projects as and when required

Period:                                                                                      

• Immediate to 18 June 2026

Location:                                                       

• Raffles Place 

Working Hours:

• 9am to 6pm, Monday to Friday

Salary:

• Up to $4,500 (depending on experience)

Job Requirements:

• Minimum Diploma/Degree holder with 2 years of experience in Private Bank Operations especially in the area of Remittances, Callback or Client Service role
• Good knowledge of Microsoft Office
• Clear written & verbal communication skills with all levels of staff
• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery
• Ability to work effectively with both Front Office and Support staff, at all levels
• Ability to work & deliver under time pressure
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg