x3 Contract Staff - Workplace Banking

Responsibilities:

• Account Opening & Documentation
  • Process new account applications for savings, current, and other consumer banking products.
  • Verify customer information and ensure completeness of documentation in line with KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines.
  • Perform data entry and system updates accurately within defined turnaround times.
• Compliance & Risk Management
  • Ensure adherence to regulatory requirements (MAS guidelines) and internal compliance standards.
  • Flag and escalate suspicious activities or incomplete documentation promptly.
• Customer Service
  • Liaise with customer service managers and branch staff to resolve account opening queries.
  • Provide timely updates on application status to internal stakeholders.
• Operational Excellence
  • Maintain high accuracy and productivity levels while meeting SLAs.
  • Participate in process improvement initiatives to enhance efficiency and customer experience.

Period:

• 1 year contract

Location:

• Raffles Place

Working Hours:

• 9am to 6pm, Monday to Friday

Salary:

• Up to $3,500

Requirements:

• Minimum Diploma qualification, preferably with experience in customer-facing roles (e.g. Digital Ambassadors, Loan Ambassadors, Credit Card Ambassadors)

• Energetic, proactive, and able to commence work immediately or at short notice

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg