IT Ops

Responsibilities:

Maintain and ensure the smooth operation of all IT equipment in the office, including hardware, software, networks, and systems, adhering to core principles of customer satisfaction, initiative, teamwork & collaboration, continuous learning & growth, and compliance with established policies. 

• Provide technical solutions to resolve user issues effectively and comprehensively, minimizing recurrence and maximizing user productivity.
• Oversees IT equipment including laptops, audio/visual equipment and mobiles, encompassing hardware, patching, and compliance.
• Proactively prevent planned and unplanned outages to minimize system disruptions.
• Contribute to a modern and reliable technical environment by identifying outdated technologies for timely upgrades or replacements.
• General AV and IT Equipment support to departments for events
• Contribute to the "cloud first" strategy by improving the use and understanding of Google Workspace (GWS) and related applications to increase user adoption.
• Assist in providing IT support to internal departments, including obtaining quotes, preparing onboarding materials, and configuring software and hardware.
• Collaborate with the Groupware, Infrastructure and Security teams and other internal teams to test, troubleshoot and resolve issues. 

Period:

• 1 year contract (convertible to perm based on performance)

Location:

• Far East Square

Working Hours:

• Mon – Fri; 9am – 6pm

Salary:

• Open/ Negotiable ($3k-$4k) + 1 month contract completion bonus

Requirements:

• Minimum Diploma in Information Technology, Computer Science, or a related field.
• 1 - 2 years of proven experience in a technical support or IT operations role.
• Strong technical and troubleshooting skills to solve day-to-day problems.
• Proficiency in gathering and analyzing information.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Willingness to solve complicated problems and see projects through to completion
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills. 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joan@successhrc.com.sg (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg