Claims Associate

Job Responsibilities:

• Process timely and accurate service benefits/scheme payments and claims in accordance with prevailing policies and guidelines.
• Assess and process applications for claims/benefits/appeals and refund cases for Paid Leave Schemes and ensure that claims are processed in accordance with the stipulated policies and guidelines so that claimants are compensated fairly, consistently and timely. 
• Work with a team of colleagues to perform daily operational activities to ensure timely and accurate payments.
• Prepare monthly reports for payments and claims.
• Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary).
• Conduct verification checks on records of claims and assist in queries/clarifications by auditors.
• Manage customers’ queries and requests received through phone call (enquiry hotline) and emails
• Any other work areas as and when delegated, such as provision of data or information report for trend study/projects/review of SOP/processes/FAQs, etc.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working hours:

• Mon to Fri; 8am - 5.30pm

Salary:

• Up to $3000 + PB

Job Requirements:

• Minimum GCE ‘A’ Level / Diploma Holders  
• At least 1 year of working experience. 
• Relevant experience in payroll processing and/or customer service is an advantage. 
• Meticulous 
• Good interpersonal and communication skills. 
• Result oriented 

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Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg