Administrative Executive (Document Controller)

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities:

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc
• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management

Period:

• 1 year contract

Working Hours:

• Mon – Fri; 9am – 6.30pm (FULL 5 DAYS WFH)

Salary:

• Up to $3200 + VB 

Location: 

• Raffles Place

Requirements:

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Strong verbal CN communication skills and good written English skills
• Prior customer service experience is required
• Preferably with at least 1 year of experience in an administrative role
• No prior immigration experience is required as on-the-job training will be provided.
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

cass@successhrc.com.sg (Registration no: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg