Senior Duty Manager

Responsibilities:

• Ensure smooth hotel operations and proper management of incidents that may arise.
• Conduct regular inspections of guest rooms, public areas, lobby and other facilities to maintain consistently high standard.
• Work closely alongside with the Assistant Front Office Manager and/ or Front Office Manager by supervising and managing the performance of the Front Office department.
• Work with Housekeeping to maintain an effective level of service and cleanliness in guestrooms and public area.
• Work with Security to ensure efficient surveillance of the property and proper reporting follow-up of incidents.
• Proactively analyze trends, evolving guests expectations, and changing needs related to accommodations, services, and facilities.
• Provide guidance and support to the team overseeing day-to-day Front Office Department activities.
• Identify areas for process and strategy improvements and recommend enhancements.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $4000 + VB

Location: 

• CBD/Orchard/Sentosa/East

Requirements:

• A minimum Diploma in any field.
• At least 5 years’ relevant experience in hotel operations and management.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Preferred familiarity with the Opera System.
• Able to work night shifts

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

cass@successhrc.com.sg (Registration no: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg