Customer Service Officer (Front Desk)

Responsibilities:

• Receive and welcome the visitors with a polite and cheerful disposition.
• Register and enroll visitors’ facial recognition efficiently and accurately.
• Provide efficient queue management and crowd control where needed.
• Protect and maintain accurate and updated visitor records.
• Assist on management of office keys, including issue, return and accounting for all keys on a daily basis.
• Manage and response to public enquiries and requests according to guidelines and policies.
• Comply and adhere to SOPs, policies, guidelines, and processes.
• Monitor attendance and prepare report as needed.
• Flexibility to change duty roster should there be a need to.
• Assist on administrative tasks, example manage records, digitise documents and files in support of required activities. This would include organising and updating records and files, scanning, and uploading of documents to system.

Period:

• 2 years contract

Location:

• Depot Road

Working Hours:

• Roster between 6.45am – 7pm Mon – Fri, in 2 shifts:
  • 6.45 am – 4.15 pm
  • 9.30 am – 7.00pm

Salary:

• Up to $2600

Requirements:

• Good record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg