Operation Executive

Job Responsibilities:

• Lead in reviewing & implementation of process improvements
• Ensure agent enrolment forms are duly completed and forwarded to relevant parties for agent code and account generation timely
• Ensure agent database is well managed, organized, archived & updated timely, Track and maintain an effective & relevant database management system
• Responsible for agent contract signing, renewal, and termination
• Ensure all product lines are informed timely if any changes in intermediary’s representation, resignation and termination
• Liaising with General insurance governing body and updating regulatory related documentation
• Set up protocol to address agent related disciplinary & compliance concerns
• Handle orphan policies and direct leads assignment to agents in a systematic manner
• Handle Agency enquiries on agent related online sales platform(s)
• Responsible for all agency documentations filing and housekeeping
• Reconcile & submit Monthly Sales Commission Report for Account Holders
• Involved in Pre & Post Product Launch set-up & processes
• Ensure accuracy of campaign codes & set-ups for new product launches
• Ensure fulfilment kits are linked for all new campaign codes / splits created
• Ensure launch calendar is accurately updated & ensure logistics (catering, gifts, etc) for launches are arranged before launch
• Coaching and training junior admin staff on all work related processes
• Responsible for Production Bonus, Profit Share calculation and all campaign tracking / calculation
• Supporting Sales team with Ops related duties, such as passing of endorsements, checking policy status (e.g. renewed or not, etc.), agent sales system access set-up, etc.

Period:

• Permanent

Location:

• Near Raffles Place MRT

Working Hours:

• Mon to Fri: 8.30am to 5.15pm 
• Wed to Fri will be in office
• Mon and Tue will WFH (require to come to office if business requires)

Salary:

• Up to $4,800 + PB

Job Requirements:

• At least GCE “A” Level or Diploma in any field
• At least 3 years’ relevant experience preferably in an administrative function in the insurance or financial services industry
• Excellent oral and written communication skills and ability to interact at all levels with internally and Externally
• Detail-oriented, organized and structured
• Proactive, requiring little direction, takes responsibility
• Deadline and task-oriented with sense of urgency
• Ability to handle matters with high confidentiality
• High energy, ability to work independently
• Proficient in Microsoft Office suite (Word, Excel, Outlook and PowerPoint)
• Good team player (working with Corporate Secretary and other Administrative Assistants)
• Comfortable in a fast-paced and ever-changing environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg