Senior Quality Assurance Officer

Job Responsibilities:

• Quality monitoring
• Providing feedback in a constructive manner
• Adhere to QA SOP guidelines and framework
• Periodic reporting and analysis
• Investigation, coaching and feedback
• Assisting frontline team managers to improve / enhance service quality
• Working cohesively with other teams/stakeholders to achieve company and department objectives
• Handle adhoc tasks assigned by line leader

Period:

• Permanent

Location:

• Near Raffles Place MRT

Working Hours:

• Mon to Fri: 8.30am to 5.15pm 
• Wed to Fri will be in office
• Mon and Tue will WFH (require to come to office if business requires)

Salary:

• Up to $3,500 + PB

Job Requirements:

• At least GCE “A” Level or Diploma in any field
• At least 2 years experience in a QA function
• General Insurance experience is preferred
• Service excellence mindset
• Eye for detail, meticulous with an analytical mindset
• Effective oral and written communication skills
• Strong interpersonal skills and professional demeanour
• A team player with a strong sense of responsibility and accountability
• Demonstrate flexibility and adaptability to work in a fast-paced and challenging environment
• Possess positive work attitude
• Good time management and organizational skills
• Good computer skills and working knowledge of MS Excel and Word

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg