Senior/ Specialist, Alumni Engagement

Job Responsibilities:

1. Programme and Service Delivery: Execute timely, efficient and coordinated online/offline programmes to cultivate and engage alumni/students to build stickiness, increase affinity, improve retention.
2. Operations Coordination with Internal/External Stakeholders: Work closely with internal/external stakeholders in providing support and assistance to alumni seeking career/academic related activities timely and smoothly.
3. Alumni Database administration: Administer and manage the alumni database such that it is continuously updated and relevant to business needs.
4. Alumni Portal/Website/Email/Social media administration: Maintain various digital platform functionalities, ensure currency, accuracy and relevance of uploaded contents, as well as grow the annual usership. 
5. Process Innovation: Review alumni initiatives, processes and suggest improvement plans that will enhance alumni customer experience.
6. Marketing and Recruitment: Assist to cultivate alumni to support learner marketing and recruitment efforts.

Period:

• 3 months contract, convertible to permanent

Location:

• Namly/Clementi

Working Hours:

• Mon to Fri: 8.30am to 5.30pm
• Except Wed: 8.30am to 6pm

Salary:

• up to $3000

Job Requirements:

• Degree or Diploma with at least 2-3 years relevant work experience.
• Relevant experience in client engagement, relationship management, membership development, events management, branding and marketing communications
• Ability to relate to all levels and cultivate strong internal/external partnership networks
• Savvy and proficient with technology, social media and database tools. Experienced in CRM systems, digital marketing, data analytics.
• Effectively bilingual in both spoken and written. Proficiency in third language will be advantageous. 
• Excellent P.R, communication and inter-personal skills
• Team player with mature personality, positive attitude, resourceful, self-driven yet independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Eye for details with keen interest in writing, experienced in content development for online/offline platforms and collaterals.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

t: 6337 3183  l  f: 6337 0329 / 6337 0425  l  w: www.successhrc.com.sg