Call Centre Associate

Job Responsibilities:

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide the first level of support from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly
• Follow standard operating procedures closely
• Work as a team and ensure that the contact center service level is met 

Period:

• Contract (1 year) renewable

Location:

• Ang Mo Kio

Working Hours:

• Monday to Friday: 8.30am to 6pm
• Alternate Saturdays 8:30am to 1pm

Salary:

• Up to $2,300 + Bonus

Job Requirements:

• Diploma / NITEC / GCE O Level or equivalent
• Minimum C5 for English O Level
• Preferably with 1 or 2 years of working experience in call centre environment and/or service related industry
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg