Senior Associate, Centre For Domestic Employees

Job Responsiblities 

Primary Duties
• Engage employers of workers to explain the function and procedures of the interviews.
• Attend to service phone to assist with appointment scheduling, or inquiries.
• E-log the telephone conversations onto appointment system, including putting up of appeals to management.
• Provide first response to service complaints.
• Perform general clerical duties such as emailing, calling employers of missed interviews, entering data into spreadsheets, managing interpreters arrangements and claims matters.
• Liaise with centre receptionist on clerical matters pertaining to interview schedule and interpreter deployment.
• Generate consolidated monthly management reports.
• Provide system and administrative support to MDWI centres and management team on daily operations.

Secondary Duties
• Other duties as assigned by organisation/centre supervisor/ centre manager.
• Deployment to site office to support

Period: 

• 2 Years Contract (renewable & Convertible) 

Location: 

•  Pasir Panjang Rd

Working Hours: 

• Mon to Fri, 8:30am - 6pm

Salary:

• Up to $2800 + AWS, AVC and PB.

Job Requirements

• GCE O, A Level, Diploma (in any discipline), or equivalent.
• Minimum 2 year of relevant experience as a receptionist, office administrator or customer service officer.
• Proficient in MS Office applications. (i.e. MS Word, MS Excel, MS PowerPoint).
• Proficiency in a second language is a plus point.
• Keen interest to perform administrative work.
• Meticulous and keen eye for details.
• Good written and oral communications skill.
• Ability to multitask and juggle different systems and types of work.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

amirah@successhrc.com.sg (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg