Loyalty Executive

Job Responsibilities:

• Plan and execute redemption and engagement campaigns for credit cards customers from launch to fulfilment
• Plan and execute a robust communication plan for credit card customer base 
• Attend to customer queries and conduct investigations with platform vendors if required to address customers queries. Propose revised processes to streamline operations without compromising risk exposure to the bank.
• Prepare and perform regular reconciliation of financial reports, invoices and statements.
• Participate in projects to enhance and improve customer digital experience and touch points
• Other ad-hoc duties as assigned by supervisor

Salary:

• Up to $3,400 nego

Period:

• 1 Year Contract

Working Hours:

• Monday to Friday, 9am to 6pm

Location: 

• Raffles Place

Requirements:

• Minimum Degree qualifications in finance, marketing or related-fields preferred
• Understanding of Singapore credit cards market
• Strong communication skills, able to map out process in a structured manner, and ability to multitask
• Proficient in excel and PowerPoint (comfortable with using vlookup and pivot tables)
• Tenacious, resourceful and eager to learn
• Excellent verbal/written communication and interpersonal skills, able to engage customers and internal stakeholders
• Strong coordination and campaign management skills
• Detail oriented, result driven and good team player
• Self-starter who is proactive and takes initiative
• Ability to work to deadlines and multi-task

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
tracy@successhrc.com.sg (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg