Customer Service Specialist (Banking Industry) @ Tampines

Description:

• Professionally trained to build your knowledge in business banking products and services.
• Responsible in providing prompt support to our corporate customers, ranging from small medium enterprises (SMEs) to large corporates
• Gain and in-depth knowledge of back office processes through working on complex customer issues and with the different stakeholders in the Bank.
• Required to handle outbound calls on banking enquiries such as outbound calls to customers to verify that they have received the sms from Bank to activate/reprovision their digital token

Duration:                           

• 3 months, possibile extension to 6 months
• Start date: Immediate

Location:

• Tampines

Working hours:                

• Mon – Fri, 9am to 6.30pm

Salary:                                    

• Up to $2800, depending on experience

Qualifications:

• Minimum Diploma / equivalent or experience in a Contact Centre, Banking or Customer Service environment
• A strong service mindset and ability to take ownership to deliver excellent service at all times is essential
• 2 weeks training will be provided

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg