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08-Dec-2021

Front Desk Assistant Executive

Employment Type: Contract
Monthly Salary: Salary up to $2,300
- Up to $2,300
- CMPB Depot
- Monday to Friday: 8am to 5.30pm
Job Summary: 
To deliver excellent service quality at service counters which handle customer enquiries, requests and processing of transactions in accordance to service standards, processes and policies.
Job Responsibilities: 
  • Receive and welcome the visitors, provide clear directions where needed.
  • Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
  • Process registrations and the release counter efficiently and verify checklists accurately for various requirements.
  • Process applications for NS registration, enlistment, deferment requests, and exit permit, made in accordance with NS policies in the required time periods.
  • Process documents and provide clear instructions for release. 
  • Guide users at the eLobby or other self-help kiosks where required.
  • Verify and issue cards and other certificates as necessary.
  • Perform invigilation of the clients to complete assessment tests on the computer.
  • Carry out photo taking duties if required.
  • Nurture good working relationship in the team and with the customers, and to create value for existing business with suggestions for improvements.
  • Observe all PDPA and security requirements in all processes.

Salary:

  • Up to $2,300

 


Working Hours: 

  • Monday to Friday: 8am to 5.30pm (Required to work on Sat (Duty roster)) â€‹

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Location: 

  • CMPB Depot

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Job Requirement: 
  • Passion for Customer Service, with preferred track record.
  • Able to learn quickly and adapt to changes.
  • Good interpersonal and communication skills
  • IT savvy and familiar with common software.
  • Rotation of Saturday duties will be rostered.

 

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom 


Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

 

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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