x16 Officer, Guest Service (Hospitality Industry) @ Town

Job Responsibilities:

• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Manage residents’ accounts, information and apartment availability in the system
• Attend to all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback or complaints, referring them to supervisors and managers when necessary
• Receive and convey messages to residents promptly
• Perform related tasks as assigned

Salary:

• up to $2,300 per month
• up to $15/hr for temporary role

Working Hours: 

• Monday – Sunday ; 5 days’ work week
• 9.5 hour rotating shift, including Night shift
• Shift timings – (A) 7am to 430pm, (B) - 130pm to 11pm, (C) - 1030pm to 7am

Period: 

• Permanent and Temporary

Location: 

• Town Area

Requirements:

• At least 2 years of relevant experience preferably in the hospitality industry
• Attained at least a Diploma, Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Passion in learning a variety of tasks
• Willingness to perform shifts

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg