System Engineer @AMK, up to $7.5k

Responsibilities:

• To provide office hour support in 1 location, and rotating offsite standby required. Occasionally will need to work during weekend.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request.
• Contacting OEM/Vendor/subcontractor for technical support.
• Focus on Windows OS patches and monitoring and resolving SCOM alerts.

Period:

• 1 year contract

Location:

• Ang Mo Kio

Working Hours:

• Monday – Friday (8.30am to 5.30pm)

Salary:

• Up to $7,500

Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 2 to 4 years IT experience.
• Minimum 3 years of experience working as a System engineer within the operations environment.
• Past working experience in Cloud environment is an advantage.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented.
• Good, hard-working attitude with ability to work well under pressure.
• Good communication skills English (written, spoken).
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast-paced environment.
• Good Knowledge of following products will be advantageous: Active Directory/DNS, Microsoft SCOM, Microsoft Azure Stack, Microsoft Windows 2008-2019, Commvault Backup and Recovery, mCafee Anti-virus, Good understanding of server, storage and networking concept.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg