Customer Service Executive (Air Freight)

Responsibilities:

• Promptly respond to customer enquiries on shipment status.
• Responsible to liaise with customers for shipment planning and execution. 
• Co-ordinate with Import and Warehouse to ensure completeness and accuracy in documentation.
• Liaise and co-ordinate with transporter, carrier and supplier to ensure timely receiving of cargo for export. 
• Responsible to verify and update cargo details into System.
• Responsible to prepare invoice to customer and answer their query pertaining to the charges billed.
• Send pre-alert to customers upon job execution and timely update shipment uplifting status.
• Able to communicate in English/Mandarin with warehouse employees
• To assist the Assistant and/or Manager of the Import/Export Dept. 
• Ad hoc duties as assigned

Period: 

• Permanent 

Location:

• Changi South and/ or Changi Airfreight Centre

Working Hours: 

• Alternate week shift (9am – 6pm or 6.30pm – 2.30am)

Salary: 

• Up to $3,000 + $20/Night Shift allowance + Transport reimbursement + Performance Bonus

Requirements:

• GCE N / O levels / Diploma/ Degree
• Well verse in import and export permit declaration and cargo clearance procedures 
• Ability to work under pressure 
• Willing to take on new responsibilities when needed 
• Pleasant personality 
• Computer literate
• Min 5 years in freight forwarding industry

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

uma@successhrc.com.sg (Reg No: R2092012)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg