Customer Service Sales Executive

Job Descriptions:

• To market Safety products, fleet management products, Li-ion battery, battery regeneration services, telematics, Stellana wheels, Super elastic tires
• To market driver familiarization training packages, and conduct training
• To achieve monthly training KPI
• To open and maintain customer accounts
• To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• To recommend potential products or services to management by collecting customer information and analysing customer needs
• To contribute to team effort by accomplishing related results as needed
• To support other CSS and Coordinator as needed
• To generate sales leads
• To meet personal/team sales targets
• To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• To answer questions about warranties or terms of sale
• To compile reports on Sales achievement
• Other ad hoc duties assigned

Period

• Permanent

Location

• Loyang

Working Hours:

• Monday to Friday – 8.30am to 6.00pm
• 1 hr lunch break, 0.5 hr tea break
• Saturday - 8.30 am to 12.30

Salary

• Up to $3500 + AWS + VB + OT
• Benefits include: Company phone & line, monthly productivity incentives, company van, medical/insurance benefit

Job Requirements:

• Minimum Technical Diploma in Mechanical / Electrical Engineering or relevant fields
• Minimum 3-5 years of relevant experience
• Minimum 1-3 years of experience in industrial products/environment
• Negotiation Power Mechanical / Electrical Engineering
• English Business Letter Writing Skill
• Experience with CRM
• Spare Parts & Suppliers Sourcing
• Customer Service Management Experience
• Proficient in Microsoft Office
• Ability to work under pressure and have to work odd hours​

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

clara@successhrc.com.sg (Reg No: R1107383)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg