Training Admin cum Customer Service Associate

Responsibilities:

• Perform registration, payment and enrolment of courses
• Perform assessment, re-scheduling of assessment, re-assessment and results
• Perform leaners’ support tasks
• Manage scheduling learners to assigned courses, withdrawal and cancellation
• Advise learners on class schedules and registration process
• Assist learners on registration, payment and enrolment enquiries
• Reply emails from learners with resolutions to enquiries
• Create and close CRM (Customer Relation Management System) cases within stipulated KPI
• Work on TMS (Training Management System) and CANVAS (Learning Management Systems)
• Perform front desk duties on rotational basis
• Other administrative duties as required

Period

• Contract (till 30 Sep 21)

Location:

• Paya Lebar

Salary:

• Up to $2400

Working Hours:

• Monday to Friday 8:30am – 6pm

Requirements:

• Minimum O Level holder
• Experience in working in a learning institute, course administration, enrolment, class scheduling and reporting
• Able to work with systems
• Good MS Office skills especially excel
• Independent worker with excellent verbal and written communication

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joanna@successhrc.com.sg (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg