Customer Service Representative (CSR)

Job Responsibilities:

• Start and maintain customer accounts by recording accounts account information
• Maintain records of customer interaction, process customer accounts and file documents.
• Prepare product / service problems by clarifying the customer's complaint, determining the cause of problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Handle placement of orders and delivery date adjustment
• Feedback to Sales Team on forecase accuracy

Period:

• 3 months contract (renewable depending on performance) 

Working Hours:

• Monday to Friday (8am – 5pm) 

Location :

• Tuas
• Transport provided at Lakeside & Jurong Point MRT

Salary:

• Up to $2200

Job Requirements:

• Minimum Diploma Holder
• At least 2 years if experience in Customer Service
• Experience in SAP is a must
• Proven Customer support experience or experience as a client service 
• 3PL experience in an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

uma@successhrc.com.sg (Reg No: R2092012)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg