Claims Executive

Responsibilities

• Conduct verification of held payment instructions and manual claims to ensure claims are in compliance with existing policies.
• Execute efficient, timely and accurate processing of claims.
• Prepare monthly report for payments and claims
• Assist in the investigation of doubtful payments/claims and monitor the follow up actions (e.g. recovery of claims) for closure.
• Highlight system issues to the technical team, participate in implementing new system requirements, system upgrades and UAT sessions (when necessary).
• Assist in claimants’ / auditors’ requests and queries.
• Man the enquiry hotline and helpdesk.
• Any other work areas as and when delegated, such as provision of data or information report for trend study/management review/review of SOP/FAQs, etc.

Period:

• 2 Year contract

Location:

• Depot Road

Working hours:

• Mon-Fri: 8.30am – 5.30pm

Salary

• $3,000

Requirements:

• Good customer service skills
• Conversant in Microsoft EXCEL and Word
• Experience in customer service, claims processing and/or good telephone etiquette preferred.
• Good command of English

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joanna@successhrc.com.sg (R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg