Front Office Executive

Responsibilities:

The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answer calls at the front desk and alerting hotel staff of VIP arrivals.

• Attend to guests needs in a calm and courteous manner.
• Handles guest’s inquiries and provide prompt responses and assistance.
• Promote positive relations with all individuals who come in contact.
• Maintain confidentiality of all guest information and pertinent hotel data. 
• Work cohesively with other departments and co-workers as part of a team.
• Analyze and resolve problems while exercising good judgement. 
• Be an ambassador to the Hotel at all times, in and outside of one’s workplace.

Period:

• Permanent Position

Location:

• Sentosa

Working Hours:

• Shift Hours

Requirements:

• Minimum GCE ‘O’ Level or WSQ Front Office Certification or Diploma in Hospitality Management
• Excellent communication skills
• Able to compute basic mathematical calculations.
• Able to handle money in a responsible manner
• Previous experience as a Front Office Receptionist in a luxury market.
• Knowledge of Front Office system.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

clara@successhrc.com.sg (Reg No: R1077390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg