Responsibilites:

• Handle customers’ queries (phone / email) escalated from the general Call Centre 
• Handle walk-in customer
• Handle 1^st level trouble-shooting with regard to the Internet eServices 
• Escalating complex queries for superior’s intervention 
• Engaging customer in change management campaign 
• Suggest improvement arising from interaction with the customers 
• Submit daily report in a timely manner

Period:

• 1 – 2 Years Contract

Location:

• Depot Road 

Working Hours:

• Office Hours, Monday – Friday

Salary:

• Up to $2200

Job Requirements: 

• Minimum GCE ‘A’ Level / Diploma Holders 
• At least 1 year of working experience 
• Relevant experience in customer service is an advantage 
• Meticulous 
• Good interpersonal and communication skills 
• Result oriented 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joanna@successhrc.com.sg (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg