Call Centre Staff

Description:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services

• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily

• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Period:

• 3 months contract

Location: 

• Redhill

Working Hours:

• Mon to Thurs: 8.30am to 6pm and Fri: 8.30am to 5.30pm

Salary:

• $2000/month

Requirements:

• Able to communicate fluently

• Prior experience in a call centre environment is preferred

• Candidates with prior customer service experience in other businesses and operations may be considered as well

• Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they’re facing

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1550273)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg