Resort Operation Assistant

Job Responsibilities:

• Manage front desk duties during check-ins and handling of telephone enquiries.
• Perform escalations of complex queries or requests to Ops Manager, where necessary.
• Handle onsite requests and provide assistance during resorts operation hours.
• Coordinate with security team on special vehicles/persons entering the premises be it vendors/occupants/contractors.
• Account for damages, loss of equipment, defects after check-outs, to be recorded on electronic check-in forms.
• Communicate additional charges to occupants and escalate any appeal cases to the Ops Manager.
• Conduct regular inspection of the villas to ensure the resorts is well-maintained and up kept. To record any defects in the online villa readiness checklist and to report said defects to Integrated Facility Management (IFM) to schedule repairs and maintenance.
• Carry out all low-value office supplies stationery-ordering including printer toner.
• Handle any issues surfaced up by the housekeeping/security team/occupants in the absence of the Ops Manager.
• Assist occupants with basic troubleshooting with the handling of the equipment like refrigerators, aircon, tv or electrical appliances.

Period:

• 2 years contract

Location:

• Changi Village

Working Hours:

• Mon to Fri
• Staff will be rotated in 2 work schedules: 8am - 5.30pm and 11am- 8.30pm

Salary:

• Up to $2500

Job Requirements:

• GCE 'O' level & above
• Diploma in hospitality is preferred but not essential
• Customer-oriented with good interpersonal and communication skill.
• Have a pleasant & positive working attitude 
• Pro-active, Self-motivated team player with the ability to work independently in a resort environment  
• Meticulous and attentive to details

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg