Course Advisory (IAL)


- 2 years contract
- Paya Lebar
- 5.5 day work week
- Up to $2,500

Description:

  1. Understand and able to explain to enquiries on the policies, terms and conditions for all courses conducted by company
  2. Attend to Walk-In learners and aspiring Educators on their queries relating to the courses and the conditions of being a Educators in Company respectively.
  3. Collection of Payments:
    • Collection of payment(s), if any, via NETS and Credit Card machines.
    • Settlement of payments received by NETS and Credit Card machines.
    • Updating payments and handover the receipts to Finance for their processing.
  4. Ensure proper closure/follow-through of all queries submitted via emails, calls and website through the Customer-Relationship-Management (CRM) system within the stipulated KPIs.
  5. Preparation of Assessment Folders for the Educators
    • Assist the Educators in retrieving the assessment folders.
    • Scan and update all assessment folders returned by the Educators.
  6. Follow-through, update and proper closure on all Credit Exemptions requests and PSEA Forms.

 

Duration: 

  • 2 years contract renewable

 

Location:

  • Paya Lebar

 

Working Hours:

  • 5.5-day work week:
  • Weekdays: 1200hrs to 2030hrs (Including of 1-hour dinner)
  • Sat: 0830hrs to 1330hrs (no lunch)

 

Salary:

  • Up to $2,500


Requirement:

  • Minimum Diploma holder or prior experience in similar industries 
  • Good Communication skills required to liaise closely with educators
  • Confident and comfortable working with IT systems; emails, training management system, and customer relation system.
  • Competent in using MS Words and Excel for reports generation.
  • Requires logical and analytical thinking.
  • Good communication skills.
  • Independent 
  • Able to work well in a team
  • Performance-driven

 

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom 


Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

 

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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