Perm Customer Service Manager @ Tampines – up to $5200

Job Descriptions:

• Supervision daily activities of customer service and operation support team.
• Ensure customer enquiries/ needs are reviewed such that the Company can meet the requirements.
• Ensure appropriate resolution of customer complaints that all actions are implemented and verified for effectiveness.
• Resolving daily operational problems encountered by subordinates.
• Identify and initiate actions to prevent functional process and quality; provide solutions to functional problems encountered by subordinates.
• Deliver continuous improvement in supplier delivery, quality and cost.
• Ensure accuracy of data in system including location, quantity on-hand, value etc.

Period:

• Permanent

Location:

• Tampines
• Company transport provided at designated point (Jurong West, Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)

Working Hours:

• Mon to Fri: 8.00am to 5.00pm

Salary

• $4500 to $5200

Job Requirements:

• Diploma holder and above.
• At least 5 years working experiences at 3PL warehouse with minimum 3 years in Supervisory or Managerial role;
• Ability to lead and supervise team members and work under tight deadlines.
• Good personality and excellent verbal and written communication skills.
• Excellent problem-solving skills and diplomacy while dealing with complex issues.
• Reacts well under pressure, especially in the midst of constant organizational changes.
• Proficiency in Microsoft office

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg