Contact Centre Agent (Foreign Bank)


• Bras Basah
• 1 Year Contract (Renewable; based on performance)
• Mon to Sun (5 days per week including weekends/public holiday)
• Up to $2300 (based on experience and qualification)

Bras Basah
• 1 Year Contract (Renewable; based on performance)
Mon to Sun (5 days per week including weekends/public holiday)
Up to $2300 (based on experience and qualification)
 

Responsibilities:
• To provide comprehensive banking solutions to customers
• Provide a deliberate and differentiated customer service experience over the telephone and electronic channels.
• Includes effectively answering customer enquiries, promoting and cross-selling a full range of consumer financial products that are suitable for the target customer segments.
• Ensure the level of customer service expectations are met
 
Contractual Period:
12 months (Renewable)
 
Location:
Bras Basah (Foreign Bank)
 
Working Hours:
Mon to Sun (5 days per week including weekends/public holiday)
8 hours per shift (24 hours call centre)
 
Salary:
Up to $2300 (based on experience and qualification) + Shift allowances
+ Entitled to up to 1 month completion bonus (subject to performance)
 
Requirements:
• Minimum O Levels and above
• Preferably with customer service experience will have an added advantage
• Positive working attitude with a high degree of initiative and drive
• A good team player with a passion towards providing quality customer service.
• Pleasant personality with excellent communications and interpersonal skills
• A strong service mind-set and ability to take ownership to deliver excellent service at all times is essential.
• Able to work independently and commit to work on rotating shifts and public holidays.
 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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