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Call Centre Exec @ Raffles Place - Up to $3500
  • 11-Mar-2020
  • Full-Time
  • $
• Raffles Place (bank)
• Mon to Sun (5 days including weekends / PH)
• $2300 to $3500 nego, depending on qualification & experience
Jobs Details

Job Responsibilities:

  •          Handle email and telephone enquiries pertaining to account related and general trading matters
  •          Process customers’ requests/instructions
  •          Assist with account on boarding matters
  •          Liaise with stakeholders and follow up with internal (TRs) and external customer on account related and general trading requests. 
  •          Uphold service standards by answering customers enquiries effectively, managing challenging situations/customers and ensuring prompt turnaround for all service requests with consistent quality
  •          Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity and effective management of resources
  •          Work on projects as assigned
  •          Support marketing activities such as seminars, road shows and promotions
  •          Need to be comfortable to do job rotation handling front counter duties etc

 

Period:

  • Perm

 

Location:

  • Raffles Place (Bank)

 

Working Hours:

  •          Mon to Sun (5 days including weekends / PH)
  •          8 hours per shift (24 hours call centre)

 

Salary:

  • $2300 to $3500 nego, depending on qualification & experience

 

Job Requirements:

  • Diploma/degree with 1-2 working experience not necessary in call centre area.
  • Retail business working experience are also welcome.

 

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

 

tracy@successhrc.com.sg (Reg No: R1107390)

 

Please ensure that applications sent through email are no bigger than 1Mb.

 

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

 

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg